Before beginning, you will need to create and set up a Twilio account. This includes signing up and obtaining the necessary information (like the Account SID, Twilio phone number and authentication credentials), which will be used to connect the two platforms.

To connect Twilio to your website, you can navigate to Website Settings and select Applications.

Afterwards, click on the Add Application button and select Twilio from the list of integrations.

Once that’s done, you will be presented with two authentication types - Auth Token and API Key. Depending on your preference, select one and then add all of the required details.

1) Log into your Twilio account

2) Under Account Dashboard, you’ll find the Account Info section which houses the Account SID and Auth Token

1) Log into your Twilio account

2) Navigate to the top right corner where the Account Admin menu is, and select Account Management

3) In the left-side menu, under Keys & Credentials, click on API keys & tokens and then obtain your Account SID from the Live credentials section

4) To initiate the key creation, click on the Create API key button

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5) Enter a friendly name for your API key, and change the region and type, if needed

6) Copy the secret as it won’t be accessible later on
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In order to use our integration with Twilio, you would need to purchase a phone number from their service. This would then allow you to send SMS and WhatsApp communications through our platform.

To see a list of all available numbers, expand the Phone Numbers section of the left side menu and then click on Buy a number
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The Messaging Service SID is required to send bulk SMS or WhatsApp messages through Twilio. To create it, navigate to the Messaging section of the left side menu, select Services and click on the Create Messaging Service button

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